Parcel Delivery Perth – Efficient, Secure, Hassle-Free

Express Parcel Delivery in Perth You Can Rely On

We provide fast, reliable, and cost-effective solutions for parcels of all sizes, from single envelopes to 25 kg cartons. With over 35 dedicated delivery routes across the metro area and a state-of-the-art parcel sorting facility, we ensure secure handling and on-time deliveries. Trusted by businesses across Western Australia, our express service is the smart choice for efficient parcel delivery.

Same Day Delivery Zones

PEP’s parcel delivery provides

Same Day Deliveries

Now collecting 4 times a day with same day delivery.

Cost effective Courier alternative

Our extensive fleet of Parcel Express delivery vehicles provide a cost-efficient alternative to a ‘courier’ and offer a same day or overnight pick up and delivery service.

Real Time Track & Trace Techology

100% visible electronic delivery tracking on every consignment to save you time and money.

Extended Parcel Delivery Network

Our parcel delivery service covers the whole Perth metropolitan area, including all outlining areas. Our extensive fleet of Parcel Express delivery vehicles provide a cost-efficient alternative to a ‘courier’ and offer a same day or overnight pick up and delivery service.

A Cost-Effective Alternative to Courier Services in Perth

We provide a reliable and affordable alternative to traditional courier services in Perth. Backed by a large fleet, streamlined operations, and competitive pricing, we deliver exceptional value while maintaining high service standards. Our cost-effective delivery solutions are ideal for businesses across Western Australia looking to save without sacrificing reliability.

Flexible Express Parcel Delivery for a Wide Range of Parcel Sizes

PEP Transport’s Express Parcel Delivery Perth is designed to handle a variety of parcel sizes, from small envelopes and important documents to heavier items up to 25 kg. This flexibility makes us the preferred choice for businesses of all sizes across Western Australia, offering reliable and efficient delivery solutions tailored to your needs.

Reliable Overnight Metro Delivery in Perth

We prioritise both safety and reliability with our overnight metro delivery service in Perth. Your parcels are delivered by the next business day, ensuring timely and secure arrivals across the metro area.

Extensive Parcel Delivery Coverage Across Perth

We offer comprehensive parcel delivery services across Perth, with over 35 dedicated pickup and delivery routes ensuring fast, efficient service to every corner of the metropolitan area. With two daily pickup runs, we provide reliable coverage not only within Perth but also across surrounding regions, making us a trusted logistics partner in Western Australia.

Real Time Signatures and Scanning

Our EDI system allows for API data transfer, real time signatures and item-based scanning. In addition to this, we milestone each item on all consignments, meaning you will have full visibility on your freight from start to finish.

Real Time Track and Trace keeps you up to date on parcels

We understand how important it is for our customers to have full visibility of their parcels and inventory. We have invested heavily in innovative real time track and trace technology to ensure you have the latest information and are confident you’re in good hands.

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Privacy Statement

We at PEP understand that privacy is important, and we are committed to ensuring that your personal information and data is secure and protected.

The Privacy Act 1988 and Australian Privacy Principles prescribe the way in which organisations and businesses can collect, use, keep, secure, and disclose personal information and prescribe your rights in relation to personal information managed by us.

In providing personal information to us, you agree that we have the right to share your personal information as set out in this Privacy Statement.

This Privacy Statement is available on our website and sets out and explains how and why we collect, use, and share your personal information and data when you access our website or use our services.

We will provide you with a hard copy of this Privacy Statement if requested by you.

The Personal Information We Collect

The personal information and data, we may collect includes but it is not limited to “identity information” (name, date of birth, contact details, address, email, proof of identity), “financial information” (financial and credit information, credit history, payment history, credit card, account and bank details, information to protect against fraud, crime), “your activity on our website and system” (information obtained via cookies and similar technologies) and “marketing information” (details of our services that you use).

The Reason We Collect and Retain Personal Information and Data

We collect, use, and share your personal information and data for the purposes of advising you as to our services, to operate, manage, develop, and promote our business and to allow us to provide you with the services listed on our website.

How We Collect Your Personal Information

We may collect personal information and data from you and persons working in your organisation to provide the services mentioned on our website. The type and nature of the personal information and data we collect from you will depend on the services you use, how you use the services, and your relationship with us.

We may collect personal information and data from you in various circumstances including but not limited to when you log into our website, contact our customer service team, email us, contact us, make an enquiry regarding the services we provide, request a quote for our services, establish a customer account, make any transaction relating to the supply of services to you, or lodge a credit application.

Sharing Your Personal Information

We may be required to share your personal information and data with other parties to perform the services listed on our website for you, including but not limited to Distribution, 3PL Warehousing, Couriers, Taxi Trucks, Freight, Parcels and Hot- shots services.

The parties may include individuals or entities providing services to us in information technology, customer enquiries and support services, cloud services, insurance, billing, debt recovery, credit referencing, and other contractors, business partners and suppliers that we may use to provide our services including freight, delivery, and transport contractors.

Personal Information Outside Australia

We may be required to share your personal information and data with entities, businesses, service providers and organisations that are situated outside of Australia, including in circumstances where we may directly or indirectly send or receive parcel or freight from overseas on your behalf as part of a transport chain.

When we share your personal information and data with overseas organisations, entities, and service providers, we will take such steps that are reasonable in the circumstances to ensure that your personal information and data is managed in accordance with Australian privacy law requirements, this Privacy Statement, and that the relevant parties take reasonable measures to protect your information and data.

Your personal information and data may be shared by us with overseas organisations, entities, and service providers in other countries such as India and the Philippines.

How We Protect Your Personal Information

We endeavour to protect your personal information and data as well as our internal network data, management and computer and systems from unauthorised access and disclosure by implementing appropriate technical and security controls and processes.

Your personal information and data may be retained by us in either hardcopy or electronic format on our premises and on our computer management systems operated directly by us, on the cloud, or by third-party service providers.

We will take all reasonable steps to ensure that any third-party service provider that we may use agrees to implement appropriate safeguards to secure and retain the confidentiality of your personal data.

Your personal information and data will be retained by us in line with legal and regulatory retention periods and we aim to delete and anonymise your personal information and data at the end of the retention period so that you can no longer be identified from the data.

Your Rights to Access Your Personal Information

Subject to any legal restrictions and limitations, you have various rights in relation to your personal information and data that we collect, use, or disclose.

Your rights may entitle you to request us to provide you with a copy of your information and data, request us to update, delete, or correct your personal information, or withdraw your consent to our use, processing and disclosure of your personal information and data.

How to Contact Us

You may contact us should you have any queries or questions about this Privacy Statement, how we manage your personal information, or wish to make a privacy -related complaint regarding your dealings with us. We will try to address and resolve any issues you may have and respond to any complaint as soon as possible.

Call: (08) 6254 0700

Email: customer.service@peptransport.com.au

Write to us at:

PEP Transport Head Office

PO Box 70

BELMONT WA 6984

How to Make a Complaint

If we fail to address your queries or questions or if you remain unsatisfied after your complaint has been addressed by us, you may contact the Office of the Australian Information Commissioner (OAIC) for advice as to whether your concern or complaint is a matter that can be dealt with by the OAIC.

website: www.oaic.gov.au

call:1300 363 992.

Changes to this Privacy Statement

It may be necessary for us to change this Privacy Statement from time to time due to regulatory, administrative, or other requirements.

This Privacy Statement was last updated in April 2024 and any updated versions of the Privacy Statement will be posted on this page.

Pickup Address*

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How Did You Hear of PEP Transport?*

Consent*

I agree to the Privacy Policy and consent to being contacted regarding this enquiry.*

Pickup Address*

Delivery Address*

Quotation Request Information*

How Did You Hear of PEP Transport?*

Consent*

I agree to the Privacy Policy and consent to being contacted regarding this enquiry.*

Pickup Address*

Delivery Address*

Quotation Request Information*

How Did You Hear of PEP Transport?*

Consent*

I agree to the Privacy Policy and consent to being contacted regarding this enquiry.*

Pickup Address*

Delivery Address*

Quotation Request Information*

How Did You Hear of PEP Transport?*

Consent*

I agree to the Privacy Policy and consent to being contacted regarding this enquiry.*

Pickup Address*

Delivery Address*

Quotation Request Information*

How Did You Hear of PEP Transport?*

Consent*

I agree to the Privacy Policy and consent to being contacted regarding this enquiry.*

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How Did You Hear of PEP Transport?*

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I agree to the Privacy Policy and consent to being contacted regarding this enquiry.*

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How Did You Hear of PEP Transport?*

Consent*

I agree to the Privacy Policy and consent to being contacted regarding this enquiry.*

Why Choose PEP Transport for Reliable & Urgent Deliveries

Over 57 Years of Local Expertise

Our deep understanding of Perth’s transport network ensures reliable, timely deliveries, no matter the location.

24/7 Mission Control and Customer Support Team

Our dedicated Mission Control and Customer Support teams are available around the clock to ensure safety and provide assistance whenever you need it.

Tailored Solutions for Every Industry

We recognise that each business is unique, and with our diverse services, we are the reliable choice for all your logistics needs.

Commitment to Safety and Quality

Our ISO 9001:2015 Quality Management Systems and ISO 45001:2018 Occupational Health and Safety Management Systems Certifications (Perth Depot) ensure we follow strict safety protocols, giving you confidence that your parcel is handled with care.